What are academic medical centers focusing on most amid increasing pressure to improve performance?
McKinsey set out to learn the answers by surveying 100 AMC leaders in the summer of 2023. In a report issued in April, the global consulting firm notes that reimbursements falling short of costs, more alternative care options for patients, inflation-induced cost increases and chronic workforce shortages have hampered AMC financial performance. For 45 AMCs it analyzed, median operating margin fell from 3.7% in 2017 to 1.5% in 2022.
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