Generative artificial intelligence (AI) offers significant promise as healthcare organizations seek innovative solutions to meet evolving consumer preferences, lower costs and address workforce shortages. While organizations are eager to realize the potential benefits of tech investments, prioritizing speed over other outcomes during an implementation can prevent long-term success and poorly affect culture. Huron’s research shows that three of the top five factors inhibiting ROI relate to people and culture, including lack of training, cultural aversion to change and lack of technical staff to drive implementation.

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Provider Strategy reports on market developments and insights related to the healthcare provider workforce. Our publication is committed to improving the healthcare professional workforce, utilization of providers, and ultimately supporting thought leadership in workforce innovation.

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