News this week that Walmart is shuttering all 51 health centers along with its virtual care services came on the heels of recent media reports that Optum also was exiting the telehealth business. The announcement that UnitedHealth, which owns Optum, was shutting down Optum Virtual Care came shortly after employees began sharing posts on social media about a massive workforce reduction. Optum launched the telehealth service just in 2021. A spokesperson for UnitedHealth Group’s health services arm said Optum would continue to provide patients with a “robust network of providers for virtual urgent, primary and specialty care options.”

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Cedars-Sinai expands virtual primary care app

Los Angeles-based Cedars-Sinai expanded its virtual primary care app April 10. Cedars-Sinai Connect will now be available to children aged 3 to 17 (via their parents) as well as Spanish-speaking patients.

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Indiana health system to automate chart reviews with AI

Indianapolis-based Community Health Network plans to expand an artificial intelligence tool that automates chart reviews across the enterprise. The AI platform from Notable also identifies patient care gaps and helps with pre-visit planning. The AI scans charts for unstructured data, assists patients in self-scheduling, then automatically adds appointments to EHRs.

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How Can Healthcare Ensure Responsible AI Use?

Over the past decade or so, leaders across the globe have debated how to responsibly integrate AI into clinical care. Though there have been many discussions on the topic, the healthcare field still lacks a comprehensive, shared framework to govern the development and deployment of AI. Now that healthcare organizations have become entangled in the […]

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Provider Strategy reports on market developments and insights related to the healthcare provider workforce. Our publication is committed to improving the healthcare professional workforce, utilization of providers, and ultimately supporting thought leadership in workforce innovation.

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