AI-Drafted Responses to Patients Reduced Clinician Burnout
- Technology
- 104
Experts have predicted that large language models, or LLMs, could help tackle physician burnout by offloading administrative tasks, such as answering questions in patient portals. Recently, a 5-week study involving 162 clinicians who worked in primary care, gastroenterology, and hepatology found that using LLM-generated responses to patient messages improved clinician burden and burnout scores. However, clinicians spent the same amount of time reading and replying to messages as they had before researchers introduced this technology.
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